Refund Policy

We guarantee our quality. If you are unhappy with your finished product, please take the following steps:

  1. Take pictures showing the consistent nature of the defect, meaning it occurs more than once in the order.
  2. Send the pictures to us via email at sales@thompsonps.klfdyhc2-liquidwebsites.com.

We will evaluate the defect and respond within one business day.

If the product is deemed defective and it is a Superstore Printing error, we will reprint the order and ship it at our expense. If the product is not deemed defective or if the defect was apparent during proofing, Superstore Printing may at our discretion issue store credit or offer a reprint. All sales are final, and full refunds are only offered at the manager’s discretion.